We value our members' comments, suggestions, questions and concerns. Let us hear from you.

E-mail us with your questions and comments at sacu@sacu.com. Encrypted E-mail is now available, which will allow you to send sensitive information to sacu@sacu.com securely. There is no cost for this service. For details click here.

If you use standard e-mail, please do NOT include sensitive personal information. Members are reminded that sending e-mail thru SACU Online Anytime^® banking is a secure way to communicate with SACU, and this free service can be set up online.

Email the Webmaster directly if you experience a display problem or to suggest a Web site improvement

National Toll Free Number for SACU: 1-800-234-SACU (7228)


Member Service Center
Telephone Inquiries: Monday - Friday 8 a.m. to 6 p.m.
San Antonio:(210) 258-1234
Toll Free: 1-800-688-SACU (7228)
Member Service Center Fax: (210) 258-1543

PhoneLink^®
General Information (24 hours/7 days a week)
San Antonio: (210) 734-9121
Houston: (713) 463-SACU (7228)
Toll Free: 1-800-678-SACU (7228)


Loan Connection^®
Loan Inquiries (24 hours/7 days a week)
San Antonio: (210) 258-1306
Toll Free: 1-800-667-SACU (7228)


Debit Card Lost / Stolen Hotline
San Antonio (during business hours): (210) 258-1234
Toll Free (outside the 210 areacode): 1-800-688-7228
Toll Free (after business hours): 1-800-472-3272


Credit Card Lost / Stolen Hotline
(24 hours/7 days a week)
Toll Free: 866-839-3485


Bank by Mail
Need to make a deposit or loan payment from outside of San Antonio? No problem. SACU provides bank-by-mail service to its members. Send your deposits and/or payments to:

ATTENTION: Member Service Center/Mail Teller
San Antonio Federal Credit Union
PO Box 1356
San Antonio, TX 78295-1356
Your transaction will be processed within 24 hours of receipt.