Member and Line of Credit (LOC), Preferred Line of Credit (PLOC) and Home Equity Line of Credit (HELOC) statements have a new format for displaying loan fees and interest information. These details were previously included in the transaction portion of your statements. Beginning February 2012, the loan fees and interest information have moved into boxed areas to make the information prominent for you to read and understand.

These changes are part of our compliance with new regulatory policies. This may help you be more aware of the total amount of fees and interest related to your account.

A letter with details, in text and graphics, is included with your February 2012 Member and Line of Credit statements. Please watch for this information. If you have questions, please call Member Services.

Click here to view the Member statement insert and the Line of Credit statement insert.

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Take advantage of this scholarship opportunity for SACU members. The SACU Bridge for U Scholarship Program is now in its 4^th year. This program is designed to help members who are currently attending a 2-year academic program at a junior or community college and plan to attend an accredited 4-year college or university. Click here for more information.

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SACU Online Anytime® Internet banking offers many exciting features, including downloading transaction information to Quicken® and mint.com.

Enhanced security benefits protect your account information, such as updated email alerts, account masking (reveals only a part of your account number on your computer screen) and enhanced multifactor authentication (confirming your identity using more than one method) when signing into your account.

You will also have controls to set up your account to meet your unique needs:

• Transfer funds to other accounts without Member Service Center set up
• Receive a temporary password by email
• Set up and receive SMS text alerts about your account
• Create an ID other than your member number
• Create complex passwords (using large and small letters and numbers) with 8-20 characters

Check out our online banking product today. It's free and convenient – a true benefit of SACU membership.

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Scam attempts

SACU wants you to be aware of scams that are circulating on the Internet and through the mail. These scams do not target SACU members specifically, but we want you to be aware and avoid being a victim.

Signals that the offer you received may be a scam:
    The opportunity sounds "too good to be true" – it probably is!
    Making money hinges on the victim's paying money to someone
    The writing is unnatural, as if foreign text had been translated into English
    Retailer's names may be misspelled

Some types of current scams:
Mystery/Secret Shopper Scam
Lottery/Sweepstakes Scam
Inheritance Scam
Work-At-Home Scam
Online Auction Scam
Romance Scam

If any of these situations sound familiar, think twice before taking any action:

    Been offered a job as a mystery or secret shopper
    Won a lottery or sweepstakes contest that you didn’t enter
    Inherited money from a relative you don’t know
    Been offered a job to work at home with little effort on your part
    Sold an item in an auction and you are sent more money than the item sold for
    Met “the love of your life” online and he/she needs money for an emergency

TIP: To be sure that no money goes out of your account before the deposited item is confirmed as legitimate, ask the teller to deposit it as a “collection” item.  

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SACU updates ATM and debit card usage

From time to time, financial institutions are alerted to breaches that may compromise debit cards. To reduce the risk of card fraud and to protect your account, SACU may block certain types of debit card transactions in foreign countries and/or within the United States. Click here for more information.

In the event your debit card is denied while conducting a transaction or for more information, please call our Member Service Center Monday-Friday 8 a.m. to 6 p.m. Central Time at (210) 258-1234 or U.S. toll free at 1-800-688-SACU (7228).

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